TECHNICAL SUPPORT ENGINEER 949 334 0311
As a Technical Support Engineer at Zumasys, Bert Reyes is customers’ go-to resource for help with their IT infrastructure solutions. In addition to manning the phones and providing top-quality remote support, he partners with Zumasys’ Cloud Ops, PMO, and tech support teams to make sure Zumasys’ customers are taken care of 24/7.
Bert has over 15 years of experience in systems engineering and technical support at a variety of managed services companies across the country. Most recently, Bert worked as a Technical Services Supervisor at SACA Technologies an enterprise managed IT, support, virtualization, and cloud service provider based in Anaheim, CA.
When he’s not at work, Bert enjoys spending time with his family and is also a part-time DJ for weddings, Sweet 16s, birthday parties, and corporate events. So the next time you’re looking for someone to drop a beat at your party and maybe help re-configure your Veeam backup, you’ll know who to call.
How does what you do benefit customers? I provide the high level of expertise our customers need to solve their problems. They depend on Zumasys as a valued IT asset, and I ensure that trust never gets broken.
- Joined: September 2016
- Favorite bands: AC/DC and Journey
- Quote to live by: Treat others as you’d like to be treated
- Inspiration: My dad