Zumasys 
Cloud Computing Solution 

Customer Profile

Founded in 1929 in Detroit, Michigan, 1st Source Servall is now one of North America’s largest distributors of appliance parts, with 51 locations, including 9 main distribution centers and 3 call centers, located in 13 states. The company serves national name-brand department and appliance stores as well as smaller regional companies such as appliance repair companies, Internet retailers, and property management firms. It is factory authorized for all major brands, including Whirlpool, Electrolux, and General Electric, plus many other brands, and offers an inventory in excess of 75,000 part numbers.

The Challenge

Reaching a storage crossroads as a family-owned and -operated company with an 80-year history, 1st Source Servall understands how to remain competitive and manage growth. Paving an aggressive growth strategy, 1st Source Servall averages one acquisition per year plus the addition of branch locations in new and existing markets. In the past five years, the appliance parts leader has grown from 13 branch offices and 80 employees to 51 offices and a staff of 550.

During its recent period of strategic growth, the company experienced growing pains with its IT infrastructure. As its office footprint, staff, customer base, Web services, and transaction volume grew, its storage environment could no longer meet the needs of the organization. “We were at a storage crossroads,” says Jeff Meyers, vice president of Technology at 1st Source Servall. “We either needed to make a significant investment in our infrastructure and expand our IT staff or make the move to an outsourced IT model.”

In addition to accommodating growth, the new storage environment had to support applications such as the company’s proprietary online platform, where customers and service technicians log in to order parts, track shipments, pay invoices, process warranty claims, and manage their accounts. The site was growing dynamically, averaging 8,500 unique logins per day and countless page hits and clicks; high availability and performance were critical requirements. 

“Even when we’re involved in time-critical projects with demanding resource requirements, we don’t worry about whether our systems are going to be available to us on NetApp storage in the Zumasys cloud. That’s a huge statement for a business to make.”

Kevin Sullivan
Chief Operations Officer, 1st Source Servall

With an IT staff of four to support an increasingly complex IT environment, the team was challenged to serve its internal clients and support the company’s network, hardware, and software environments. Disaster recovery activities that involved daily backups to tape were particularly time consuming, often spilling over into the next day’s operations. 

After considering the options for an IT strategy that would help move the company forward on its growth path, 1st Source Servall selected the Zumasys Cloud Computing Infrastructure as a Service (IaaS) offering. Headquartered in Irvine, California, Zumasys, Inc., a participant in the NetApp Partner Program for Service Providers, helps companies such as 1st Source Servall reduce costs and focus more energy on core business by transitioning applications and infrastructure to the Zumasys cloud. Zumasys offers its enterprise-class cloud computing, virtual desktop as a service, disaster recovery, and storage solutions on NetApp storage. 

“NetApp provides Zumasys scalable, flexible storage solutions that empower us to deliver customer applications and data 24/7 in a secure, high-availability cloud, and to easily adapt to changing customer needs,” says Stephen Mealey, manager, Cloud Services, Zumasys. “NetApp storage and replication are fundamental to delivering a cloud computing offering that helps our customers successfully compete and thrive in their markets.”

The Solution: Migrating to the cloud

To deliver its cloud computing offering to 1st Source Servall and other customers across North America, Zumasys relies on NetApp FAS3170 storage systems in an Irvine, California, production site, replicating hourly to FAS3210 and FAS3020 storage systems at a Las Vegas, Nevada, disaster recovery site. The Zumasys cloud platform is composed of NetApp FAS storage, the Cisco® Unified Computing System™, Cisco Nexus® data center switches, and VMware® vCloud®, vSphere®, and vCenter™ solutions.

“We were committed to moving 1st Source Servall applications to newer, faster, more flexible hardware, and NetApp allowed us to make that happen,” says Paul Giobbi, CEO of Zumasys. Cooperative support and service from industry partners Cisco, NetApp, and VMware reduce time to deployment for 1st Source Servall applications. Today, 100% of 1st Source Servall applications, including Web servers, Microsoft® Exchange and Microsoft SQL Server® environments, and IBM AIX, Linux®, and Citrix XenApp 6.5 systems, are all deployed on NetApp storage.

Using NetApp SnapMirror® technology, Zumasys migrated the 1st Source Servall production data to the Zumasys cloud within a matter of hours. Notes Giobbi, “For an organization the size of 1st Source Servall, it was remarkable that the migration was completed in a weekend, and with no downtime. The only way we could have achieved that was by using NetApp storage and SnapMirror replication.” The use of NetApp SnapMirror technology decreased the migration process from the anticipated two days to just a couple of hours.

NetApp MultiStore® software helps Zumasys maintain the partitioning and security of its shared storage and networking resources, which deliver the 6TB of 1st Source Servall data, while maximizing utilization in the 100TB storage environment. Other efficiencies are enabled by NetApp deduplication, which allows Zumasys to reclaim a substantial amount of its storage space. 1st Source Servall has benefited from a new level of IT efficiency by making the transition from a dedicated on-site infrastructure to a shared, multi-tenant cloud service, reducing its storage costs by 25%.

Zumasys leverages NetApp integrated data protection to provide ongoing availability of 1st Source Servall systems and data, including its business-critical customer portal. When 1st Source Servall customers depend on quick and even emergency order processing, ongoing availability of the customer portal is imperative.

For a company that suffered a 1996 fire at its Detroit headquarters that burned the facility to the ground, 1st Source Servall remains committed to a reliable disaster recovery plan that protects invaluable corporate assets. Zumasys uses NetApp SnapMirror to replicate 1st Source Servall data nightly and NetApp Snapshot™ and SnapRestore® technologies for advanced backup and recovery of 1st Source Servall corporate and customer data. NetApp SnapManager® for Microsoft Exchange and Microsoft SQL Server provide host based configuration and backup support for the 1st Source Servall Exchange and SQL Server environments.

Business Benefits: Delivering IT and business agility

By leveraging the Zumasys Cloud Computing IaaS offering, with a NetApp storage infrastructure providing the foundation, 1st Source Servall spends less time solving IT problems and more time growing its appliance parts business and serving its customers. The NetApp unified storage platform enables Zumasys IT to centrally manage the dynamic storage infrastructures in its 102,000-square-foot Irvine data center and its 407,000-square-foot data center in Las Vegas, the 10th-largest data center in the world.

Zumasys IT efficiencies translate into more affordable cloud services for customers such as 1st Source Servall. In addition, NetApp MultiStore allows Zumasys to host 1st Source Servall and other customer data in a secure, shared environment.

Kevin Sullivan, chief operating officer at 1st Source Servall, offers a glimpse of how the scalability, manageability, and data protection capabilities of NetApp storage support the company’s development efforts: “We were making changes to our Microsoft SQL Server environment and needed to perform a complete backup of our production data,” he says. “Because of the size of some of our databases, we simply ran out of space. We sent an e-mail to Zumasys requesting more storage to support this process, and within a day they allocated the space and we were able to perform our backups. In our previous storage environment, provisioning new storage took as long as three days.”

By leaving infrastructure management to Zumasys, the 1st Source Servall IT team can focus on important projects that help move the business forward. Current projects include managing and optimizing the aggressive acquisition process, condensing the company’s database environments, which expand significantly with each acquisition, and refining its customer portal.

High availability, elevated customer service

1st Source Servall relies on the high availability, high performance, and efficiency of NetApp storage in the Zumasys cloud. In the company’s previous storage environment, reliability sometimes impacted employee and customer access to systems. In addition, inefficient, time-consuming tape backup processes demanded excessive bandwidth, often impacting customer-facing systems. 

“NetApp provides Zumasys scalable, flexible storage solutions that empower us to deliver customer applications and data 24/7 in a secure, high-availability cloud and to easily adapt to changing customer needs.”

Stephen Mealey
Manager, Cloud Services, Zumasys, Inc

“We haven’t experienced any of those reliability issues since moving to Zumasys Cloud Computing, with storage and replication from NetApp,” says Sullivan. “Even when we’re involved in time-critical projects with demanding resource requirements, we don’t worry about whether our systems are going to be available to us on NetApp storage in the Zumasys cloud. That’s a huge statement for a business to make.”

Source: NetApp

Zumasys 
Cloud Computing Solution 

Customer Profile

Founded in 1929 in Detroit, Michigan, 1st Source Servall is now one of North America’s largest distributors of appliance parts, with 51 locations, including 9 main distribution centers and 3 call centers, located in 13 states. The company serves national name-brand department and appliance stores as well as smaller regional companies such as appliance repair companies, Internet retailers, and property management firms. It is factory authorized for all major brands, including Whirlpool, Electrolux, and General Electric, plus many other brands, and offers an inventory in excess of 75,000 part numbers.

The Challenge

Reaching a storage crossroads As a family-owned and -operated company with an 80-year history, 1st Source Servall understands how to remain competitive and manage growth. Paving an aggressive growth strategy, 1st Source Servall averages one acquisition per year plus the addition of branch locations in new and existing markets. In the past five years, the appliance parts leader has grown from 13 branch offices and 80 employees to 51 offices and a staff of 550.

During its recent period of strategic growth, the company experienced growing pains with its IT infrastructure. As its office footprint, staff, customer base, Web services, and transaction volume grew, its storage environment could no longer meet the needs of the organization. “We were at a storage crossroads,” says Jeff Meyers, vice president of Technology at 1st Source Servall. “We either needed to make a significant investment in our infrastructure and expand our IT staff or make the move to an outsourced IT model.”

In addition to accommodating growth, the new storage environment had to support applications such as the company’s proprietary online platform, where customers and service technicians log in to order parts, track shipments, pay invoices, process warranty claims, and manage their accounts. The site was growing dynamically, averaging 8,500 unique logins per day and countless page hits and clicks; high availability and performance were critical requirements.

“Even when we’re involved in time-critical projects with demanding resource requirements, we don’t worry about whether our systems are going to be available to us on NetApp storage in the Zumasys cloud. That’s a huge statement for a business to make.”

Kevin Sullivan
Chief Operations Officer, 1st Source Servall

With an IT staff of four to support an increasingly complex IT environment, the team was challenged to serve its internal clients and support the company’s network, hardware, and software environments. Disaster recovery activities that involved daily backups to tape were particularly time consuming, often spilling over into the next day’s operations. 

After considering the options for an IT strategy that would help move the company forward on its growth path, 1st Source Servall selected the Zumasys Cloud Computing Infrastructure as a Service (IaaS) offering. Headquartered in Irvine, California, Zumasys, Inc., a participant in the NetApp Partner Program for Service Providers, helps companies such as 1st Source Servall reduce costs and focus more energy on core business by transitioning applications and infrastructure to the Zumasys cloud. Zumasys offers its enterprise-class cloud computing, virtual desktop as a service, disaster recovery, and storage solutions on NetApp storage. 

“NetApp provides Zumasys scalable, flexible storage solutions that empower us to deliver customer applications and data 24/7 in a secure, high-availability cloud, and to easily adapt to changing customer needs,” says Stephen Mealey, manager, Cloud Services, Zumasys. “NetApp storage and replication are fundamental to delivering a cloud computing offering that helps our customers successfully compete and thrive in their markets.”

The Solution: Migrating to the cloud

To deliver its cloud computing offering to 1st Source Servall and other customers across North America, Zumasys relies on NetApp FAS3170 storage systems in an Irvine, California, production site, replicating hourly to FAS3210 and FAS3020 storage systems at a Las Vegas, Nevada, disaster recovery site. The Zumasys cloud platform is composed of NetApp FAS storage, the Cisco® Unified Computing System™, Cisco Nexus® data center switches, and VMware® vCloud®, vSphere®, and vCenter™ solutions.

“We were committed to moving 1st Source Servall applications to newer, faster, more flexible hardware, and NetApp allowed us to make that happen,” says Paul Giobbi, CEO of Zumasys. Cooperative support and service from industry partners Cisco, NetApp, and VMware reduce time to deployment for 1st Source Servall applications. Today, 100% of 1st Source Servall applications, including Web servers, Microsoft® Exchange and Microsoft SQL Server® environments, and IBM AIX, Linux®, and Citrix XenApp 6.5 systems, are all deployed on NetApp storage.

Using NetApp SnapMirror® technology, Zumasys migrated the 1st Source Servall production data to the Zumasys cloud within a matter of hours. Notes Giobbi, “For an organization the size of 1st Source Servall, it was remarkable that the migration was completed in a weekend, and with no downtime. The only way we could have achieved that was by using NetApp storage and SnapMirror replication.” The use of NetApp SnapMirror technology decreased the migration process from the anticipated two days to just a couple of hours.

NetApp MultiStore® software helps Zumasys maintain the partitioning and security of its shared storage and networking resources, which deliver the 6TB of 1st Source Servall data, while maximizing utilization in the 100TB storage environment. Other efficiencies are enabled by NetApp deduplication, which allows Zumasys to reclaim a substantial amount of its storage space. 1st Source Servall has benefited from a new level of IT efficiency by making the transition from a dedicated on-site infrastructure to a shared, multi-tenant cloud service, reducing its storage costs by 25%.

Zumasys leverages NetApp integrated data protection to provide ongoing availability of 1st Source Servall systems and data, including its business-critical customer portal. When 1st Source Servall customers depend on quick and even emergency order processing, ongoing availability of the customer portal is imperative.

For a company that suffered a 1996 fire at its Detroit headquarters that burned the facility to the ground, 1st Source Servall remains committed to a reliable disaster recovery plan that protects invaluable corporate assets. Zumasys uses NetApp SnapMirror to replicate 1st Source Servall data nightly and NetApp Snapshot™ and SnapRestore® technologies for advanced backup and recovery of 1st Source Servall corporate and customer data. NetApp SnapManager® for Microsoft Exchange and Microsoft SQL Server provide hostbased configuration and backup support for the 1st Source Servall Exchange and SQL Server environments.

Business Benefits: Delivering IT and business agility

By leveraging the Zumasys Cloud Computing IaaS offering, with a NetApp storage infrastructure providing the foundation, 1st Source Servall spends less time solving IT problems and more time growing its appliance parts business and serving its customers. The NetApp unified storage platform enables Zumasys IT to centrally manage the dynamic storage infrastructures in its 102,000-square-foot Irvine data center and its 407,000-square-foot data center in Las Vegas, the 10th-largest data center in the world.

Zumasys IT efficiencies translate into more affordable cloud services for customers such as 1st Source Servall. In addition, NetApp MultiStore allows Zumasys to host 1st Source Servall and other customer data in a secure, shared environment.

Kevin Sullivan, chief operating officer at 1st Source Servall, offers a glimpse of how the scalability, manageability, and data protection capabilities of NetApp storage support the company’s development efforts: “We were making changes to our Microsoft SQL Server environment and needed to perform a complete backup of our production data,” he says. “Because of the size of some of our databases, we simply ran out of space. We sent an e-mail to Zumasys requesting more storage to support this process, and within a day they allocated the space and we were able to perform our backups. In our previous storage environment, provisioning new storage took as long as three days.”

By leaving infrastructure management to Zumasys, the 1st Source Servall IT team can focus on important projects that help move the business forward. Current projects include managing and optimizing the aggressive acquisition process, condensing the company’s database environments, which expand significantly with each acquisition, and refining its customer portal.

High availability, elevated customer service

1st Source Servall relies on the high availability, high performance, and efficiency of NetApp storage in the Zumasys cloud. In the company’s previous storage environment, reliability sometimes impacted employee and customer access to systems. In addition, inefficient, time-consuming tape backup processes demanded excessive bandwidth, often impacting customer-facing systems. 

“NetApp provides Zumasys scalable, flexible storage solutions that empower us to deliver customer applications and data 24/7 in a secure, high-availability cloud and to easily adapt to changing customer needs.”

Stephen Mealey
Manager, Cloud Services, Zumasys, Inc

“We haven’t experienced any of those reliability issues since moving to Zumasys Cloud Computing, with storage and replication from NetApp,” says Sullivan. “Even when we’re involved in time-critical projects with demanding resource requirements, we don’t worry about whether our systems are going to be available to us on NetApp storage in the Zumasys cloud. That’s a huge statement for a business to make.”

Source: NetApp

Well today is one of those days where we will recall Jay Otto, our very first engineer who passed away 5 years ago. Jay was a unique guy–very capable technically yet soft spoken and wonderfully kind. He was a former student of Joe Cupp’s at Liberty Christian and went on to learn the ropes at Joe’s first company, taking on D3 support (when it was first ported to Windows NT) and eventually becoming strong on all things Windows/Exchange/Citrix. Pretty much whatever the company needed him to master, he went and figured out which reminds me of our team today.

It was a sad day when Jay’s melanoma relapsed but it was also very rewarding for us all to see him find love albeit late in the game. He married Barbie who worked on our helpdesk for a short time and he experienced fatherhood when Jay Jr. was born shortly thereafter. But his life was cut way to short and the world lost one of the good guys on March 29th.

Jay is honored in The Nerdery, through the Jay Jr. college fund, our trips to Disneyland and the Jay Otto Patrol Station which is an awesome facility at the very top of Snow Summit in Big Bear—go check it out the next time you are skiing and ask a few of his fellow patrollers if they knew him (you’ll be glad you did). But mostly Jay’s spirit lives on in the efforts of our quirky yet oh-so-capable engineers and I like to think that is the best compliment we can continue to pay him. Thank you for all that you do.

Pictured from left to right - 

Gary Lyng, Senior Director of Product Management, NetApp
Flavio Santoni, CEO, Syncsort Incorporated
Paul Giobbi, President, Zumasys
John Albanese, Senior Director, Syncsort Incorporated

IRVINE, CA – January 19, 2011 – Zumasys, a leading provider of cloud computing and infrastructure solutions to small-and-medium sized businesses, announced today that Kevin Fitzpatrick has joined the company as Director of Technical Support. Prior to joining Zumasys, Fitzpatrick enjoyed an 19-year career at San Diego based Roel Construction, most recently as the Director of Information Technology. Roel Construction was an early adopter of VMware and cloud computing and a long-term Zumasys customer before being acquired by Suffolk Construction Company in 2011.

“Kevin has a unique perspective as both an IT Manager and a business leader which we believe will benefit our customers,” said Paul Giobbi, President of Zumasys. “He personifies high-integrity and service and has already made a positive impact on the Zumasys customer experience.”

Giobbi added, “I am pleased that Kevin has taken over this important role at Zumasys. As our customer base continues to grow, we need a leader with the vision and values that can assist both our on-premise and Cloud customers, taking our support organization to the next level.”

Fitzpatrick joined Roel Construction in 1992 as a Project Engineer and was subsequently promoted to Project Manager and eventually to Director of Information Technology. He led all of the company’s technology initiatives; optimized and streamlined support processes; managed outside software development; and forecasted all necessary IT budgets and expenditures. Fitzpatrick consistently kept Roel on top of the technology curve by architecting and deploying the latest infrastructure technologies from Citrix, VMware, Packeteer, Salesforce CRM and ShoreTel. He won the Award of Excellence in Technology for use of Cloud Computing by Associated General Contractors of San Diego (AGCSD) in 2010. Fitzpatrick graduated Magna Cum Laude from California Polytechnic State University in San Luis Obispo, California.

About the Zumasys Cloud Computing Solution
Instead of paying for dedicated servers to run core business applications, Zumasys’ cloud model allows customers to dynamically scale their applications on a multi-tenanted farm of servers running numerous virtual machines each. Because Zumasys is VMware vCloud® Powered, additional server and storage resources can be provisioned automatically by the customer through a powerful self service portal. Zumasys uses best of breed technologies from VMware, NetApp and Cisco; rental software licensing from Microsoft and others; and provides a personalized migration methodology which makes Cloud Computing viable and affordable for small to midsize businesses with 50-500 employees.

About Zumasys
Zumasys helps companies of every size transition their applications and infrastructure to the Cloud. Customers access the latest software and hardware technologies for a simple and predictable monthly fee thus empowering them to focus on their core business instead of running IT. Having led the way in cloud computing for five years, Zumasys delivers personalized service, world-class reliability, integrated disaster recovery, and the confidence companies need to outsource their systems and applications. The company is a Microsoft Gold Partner and also works with Citrix Systems, VMware, NetApp, HP, Cisco, ShoreTel and SonicWALL to deliver leading edge technology solutions. Zumasys was founded in 2000 and is headquartered in Irvine, CA. For more information, visit www.zumasys.com.

VMware and VMware vCloud® Powered are registered trademarks of VMware, Inc. in the United States and/or other jurisdictions. The use of the word “partner” or “partnership” does not imply a legal partnership relationship between VMware and any other company.

You will be missed…

As an entrepreneur, I am often asked this question. I never could have imagined how my answer would change after the market drop of October 2008 and the ensuing 3 years of business. After the crash, it was painful to answer and I found that I would look for anything to talk about beside the business. I just stopped answering the question.

So, I was intrigued on the first day of my vacation last week, when my wife and I befriended a congenial older couple poolside. It turned out they had vacationed at the same Hawaiian resort for the past 20 years and they clearly had their traditions, sitting in the same $300 cabana every day with their kids and grandchildren. Over the course of the week, we ended up running into the “Washington Family,” as my two young boys called them, everywhere we went—at the pool, in the lobby, at the local coffee shop.

As we all enjoyed some much needed down time, I found myself getting comfortable chatting with Mr. Washington–I could tell that he was sympathetic to the cause of this entrepreneur. Yet I remained guarded, just as one of those calloused businesspeople that I swore I would never become.

But as our relaxed dialogue progressed over the next 7 days, I learned that Mr. Washington had enjoyed a successful and interesting career in the mutual fund industry, starting at the ripe age of 26. He enjoyed a magnificent 40-year run and had successfully sold the mutual fund business just 4 years ago, right before the megabank that owned it and whose name was synonymous with the fictitious last name of my friend, promptly tanked. Mr. Washington had played the market and his career perfectly. As his wife put it, he was now living out the last year of his swan song finishing up as a board member for the acquiring company, a $300B NYSE-traded financial services powerhouse.

On our very last afternoon together, the time had come and Mr. Washington leaned over casually from his cabana chair and in his soft voice said, “So Paul, how’s business?”

Immediately I was brought back to that moment on the treadmill in 2008, when I was watching the Dow plummet tragically with the ongoing news of Lehmann Brothers, AIG, TARP, etc. Having just bought a new building for our own business and knowing that our small bank would likely go under (indeed the FDIC did close it in November of 2009), I called my bookkeeper and made one of the most dramatic moves of my career–advancing our entire credit line to cash. Like any good entrepreneur, I was improvising. I was not going to lose the livelihood of my family and 40 others due to circumstances I couldn’t control.

But if I have learned one thing about the crisis, it’s that the economy was not the real story. The financial stresses were just symptoms—the real tragedies were in the challenges and personal conflicts buried in people’s lives. These were all forced to rise to the surface unnaturally and immediately. Employees and friends were suddenly dealing with personal strife, divorces, foreclosures, lost jobs, theft, mental and physical illness and worse. At Zumasys, we lost two of our beloved co-workers during this period and, as I write, my partner remains hospitalized with substantial health issues.

Chaos was and is all around us.

The financial crisis also threatened the healthy cultures of countless small businesses and we were not immune. Many of us had to play defense for a time. Offense is the biggest advantage of the small business but for a time it remained benched in the locker room.

But after I reflected on Mr. Washington’s question for a bit, I had this sense of peace and closure. It was acknowledgment from this man I had grown to respect that our own business had survived the un-survivable. We stared down the financial meltdown and we didn’t back down. We made tough decisions, we hired incredible new people and we layed the groundwork for an even better future.

The reality is that the chaos will continue to stubbornly persist and this may be “the new normal.” But when I look back on my first blog entry on the economy titled The Bad Market (click to see article from 2008), I find myself chuckling at the naiveté of the post.

Not talking about business leaves out one of the most meaningful, stimulating and interesting parts of my life.

Today our people are flourishing once again. There is a sense of camaraderie because together we overcame the most challenging business circumstances of a lifetime, and because of it we have a team that is ready for anything!

It’s time to starting taking about my passion again.

So, “How’s Business?”

It’s better than ever. And thanks for asking.

Highlights

• 2-3x performance over FAS2040
• Mezzanine slot for 10GbE or 2/4/8Gb FC (must choose one, slot cannot be empty)
• Can be converted to a shelf later by swapping controller module with IOM shelf module
• 2040 will replace the 2020
• Comes in either 2U SAS (DS2246 shelf) or 4U SATA (DS4243 shelf)
• 2U can be ordered with 12 or 24 disks (450GB or 600GB)
• 4U can be ordered with 12 or 24 disks (1TB, 2TB, or 3TB)
• Max Aggr size = 60TB
• Existing SAS Shelves cannot be converted into FAS2240
• Hyperthreading CPU
• 2x 6Gb SAS ports (2040 only has 1x 3Gb SAS ports)
• 2x 4Gb FC ports (2040 has 0 FC ports)
• Spindle count increased from 136 to 144
• Controller modules in 2U FAS2240 is side-by-side (instead of top/bottom setup)
• Can MP-HA internal disks using external cables (instead of SP-HA currently on the 2040)
• Single path disk are recommended until 8.1.x when SESv2 is implemented
• Must set FAS2240 shelf ID when using external SAS storage