News & Announcements

Zumasys Expands Technical Services Management Team


LAKE FOREST – May 23, 2007 – Zumasys, a leading provider of IT solutions, today announced that it has hired William Hiatt as Director of Infrastructure Engineering and promoted Jennifer McGraw to Director of Operations and Doug Cacioppo to Director of Client Solutions. The changes will provide greater focus on the company’s expanded technical team, Priority Contract Customers (PCCs) and growing Hosting initiative which includes TheOnDemandOffice.com.

"William, Doug & Jennifer are all capable professionals who play a vital role in Zumasys’ continued growth and success," said Paul Giobbi, President of Zumasys. "As we grow it is essential that we continue to attract managers with industry knowledge, business acumen and a strong sense of Zumasys’ unique culture and these three individuals personify what we are trying to accomplish as an organization. I expect them to continue leading the way for our team and I know they will offer our customers an unmatched level customer service," Giobbi said.

William Hiatt joins Zumasys as Director of Infrastructure Engineering and is responsible for project management, technical escalation and engineering of storage and virtualization solutions for Zumasys customers. Prior to joining the company, Hiatt served as National Director, IT Architecture at Advantage Sales & Marketing, a $950M food products and consumer packaged goods company based in Irvine, CA. Hiatt brings a deep understanding and knowledge of enterprise systems implementations, with an emphasis on storage and security solutions. Hiatt holds a Bachelors of Science degree from Chapman University and maintains multiple certifications including Certified Information Systems Security Personnel (CISSP), Microsoft Certified Systems Administrator (MCSA) and Microsoft Certified Systems Engineer (MCSE). Hiatt is a member of ISC^2 and SANS, System Administration, Networking & Security Institute. He has been nominated as a finalist on both CIO Magazine’s Ones to Watch and Computerworld’s Honors Program.

Jennifer McGraw joined Zumasys in June of 2005 as Operations Manager and has been responsible for Human Resources, Operations and various aspects of financial planning and analysis. Ms. McGraw is being promoted to Director of Operations and will now be responsible for day-to-day management of Zumasys’ 15-person technical team with direct responsibility for customer support, professional services and scheduling. Prior to joining Zumasys, Ms. McGraw served as Human Resources Manager for Quality Imaging Products, a 150-employee $15 million manufacturer of toner and inkjet cartridges. Ms. McGraw holds a Bachelors of Arts with Honors in Business Administration from California State University at Fullerton and is a member of the Society for Human Resource Management.

Doug Cacioppo came to Zumasys in September of 2004 as a Senior Systems Engineer and was quickly moved into the role of Director of IT Services where he managed the Zumasys technical team for nearly two years. Cacioppo is being promoted to the role of Director of Client Solutions where he will be responsible for Zumasys’ growing hosting initiative including TheOnDemandOffice.com. Cacioppo will also be responsible for designing infrastructure solutions for Zumasys’ customers, he will oversee the Priority Customer Contract program and he will provide technical escalation. Cacioppo holds a Bachelors of Science in Business Administration with an emphasis on Management Information Systems from California State University at Long Beach. He maintains several certifications including Citrix Certified Enterprise Administrator (CCEA), Certified Double-Take Professional (CDP), MCP Exchange 2003 and HP Certified Professional in HP Storage Solutions.

About Zumasys, Inc. Zumasys specializes in architecting and implementing multi-vendor technology solutions that solve IT challenges. The company focuses on preserving and evolving legacy systems and allowing remote branches and mobile users to connect to applications wirelessly. Zumasys’ 3G Wireless initiative and national Wireless Mobility seminar series have attracted wide-spread attention and accolades from customers, vendors and press alike. Its wireless deployments have been featured in publications including Computerworld, Network World, Computer Reseller News and The Washington Post. Zumasys appeared on D&B’s 2004 Hot 100 List of America’s Fastest Growing New Businesses and the company is the only company to have winners or finalists appear on all 4 years of QUALCOMM A-List Awards (having won for Momentum Group, Continental Lab Products, Broadcast Microwave Services and Verde Valley Guidance Clinic). Zumasys is a Microsoft Gold Partner and holds reseller agreements with Citrix Systems, HP, IBM, Panasonic, Sierra Wireless & SonicWALL. Zumasys is headquartered in Lake Forest, CA.