News & Announcements

Zumasys Achieves ShoreTel Certified Champion Partner Status;
Reseller Generates $600,000 in ShoreTel Sales in 18 Months


Irvine, California – July 1, 2009 –Zumasys announced today that it has achieved Certified Partner status with ShoreTel (NASDAQ: SHOR), a leading provider of VoIP and unified communication systems. To achieve this highest partner level designation, Zumasys’ senior engineers participated in the ShoreTel Certified Installer Program and passed the corresponding technical exams, which are designed to strengthen the relationship between the two companies.

Zumasys launched its partnership with ShoreTel in January of 2008 after offering competitive VoIP solutions from several other manufacturers. ShoreTel was chosen for its ease of installation, strong multi-site support and its powerful ShoreTel Call Manager software which allows users to control their voicemail boxes and call routing from PCs, thin clients and BlackBerry devices. Over the course of 18 months, Zumasys has implemented ShoreTel for dozens of small and medium sized businesses in both the United States and Canada.

“In our business, we need to be able to spot winning vendors and technologies. ShoreTel has definitely been a home run for our customers,” said Paul Giobbi, President of Zumasys, Inc. “We are delighted with the cost savings and productivity gains that our customers are experiencing with ShoreTel and clearly the product has momentum in the marketplace.”

“We’re pleased to welcome value-added partners into the Champion Partner Program – especially those that have a commitment to sales and technical training, infrastructure development and focus on customer service in delivering our innovative products and leading business solutions,” said Tom Hamilton, senior director of worldwide channel marketing at ShoreTel. “We are encouraged by Zumasys’ commitment to value-add solution sales and delivery of ShoreTel Unified Communications systems.”

Since ShoreTel’s first product shipment in 1998, customer satisfaction has been at the core of ShoreTel’s top business priorities, and is a requirement for the primary business values for all ShoreTel partners. Customers who purchase ShoreTel solutions rank their product above other manufacturers for technology, ease of use, management, customer service, solution experience, product features and performance.   Zumasys is committed to satisfying future customers;  helping to contribute to ShoreTel’s ranking as Best Overall VoIP telephony vendor among end-users for the past five years in a row.  (According to industry analyst firm Nemertes Research).



About Zumasys
Zumasys provides enterprise-class infrastructure technologies to small and medium sized businesses across North America. Founded in 2000, Zumasys specializes in implementing solutions that reduce costs and boost productivity including Virtual Desktop Infrastructure (VDI), Disaster Recovery, Storage, Server Virtualization, VoIP and more. In 2006, Zumasys launched an Application Hosting offering that allows companies to move their applications to a hardened data center and run their business on a 100% virtual server platform.  This highly flexible model incorporates rental licensing and is perpetually upgraded.  By outsourcing management of their IT infrastructure, Zumasys’ customers benefit from the latest software and hardware technologies, world-class telephone support from 5am-5pm and ultimately become free to focus on their core business. Zumasys is a fast-growth company and its deployments have been featured in publications including Computerworld, eWEEK and Network World.  Zumasys appeared twice on the Inc. 5000, Inc. Magazine’s List of the 5,000 Fastest Growing Private Companies and appeared on Deloitte’s Technology Fast 50 for Orange County in 2008. Zumasys is a Microsoft Gold Partner and holds reseller agreements with Citrix Systems, VMware, NetApp, HP, IBM and SonicWALL. Zumasys is headquartered in Irvine, CA.

About ShoreTel
ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications systems. ShoreTel enables companies of any size to seamlessly integrate all communications-voice, data, messaging-with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany.