Columbia Ultimate Business Systems (CUBS™) is a leader providing integrated solutions for the collections industry. CUBS’ core collection software products help customers recover more in less time. With applied analytics and powerful call management solutions, CUBS offers products to suit customers’ every need. CUBS is also one of the largest resellers of jBASE, the application platform and database owned by Zumasys. CUBS leverages The Zumasys Cloud Platform and IT solutions expertise to offer clients across all platforms and configurations a service model that has transformed IT infrastructure. With Zumasys, CUBS customers get a smooth, high-touch path to the cloud, where they can take advantage of unmatched cost efficiency, flexibility, and speed of service delivery. Together CUBS and Zumasys partner to deliver reliability, accessibility and business value to clients.
Joint solutions include:
- Cloud computing
- jBASE and UniVerse database administration
- AIX/Linux support
- IBM AIX hardware
- HP Linux hardware
- On-site installation services
- Monitoring, backups, and compliance
In 2016, Ontario Systems, a leading revenue cycle management (RCM) and accounts receivable management (ARM) software and services provider, acquired Columbia Ultimate Business Systems (CUBS™). These two market experts came together, strengthened their product presence and have incredible momentum with The Zumasys Cloud.
Here’s what a Columbia Ultimate customer is saying about his experience:
Interview with Dave Ketzenberger,
President, Pono Ventures/ AR Recovery
I run a small office, not big enough to hire a separate IT person. I was the IT person. Our server was about 10 years old and it was custom built and I inherited it and its headaches. During the last two years, the system started acting up with freezing or disconnecting sessions that a collector had been utilizing. I was faced with either buying and installing a new server or pursue this new-fangled “hosted server” stuff.
Over the years, I’ve had to learn WAY too much about servers. I’m in the collections business not the computer industry. I could never feel comfortable leaving for vacations as no one else knew what I knew about any computer or server-related issues that may have come up in my absence.
“My advice? Get out of the computer business. Best move I’ve made in years.”
Zumasys was the perfect solution. Because of their partnership with Columbia Ultimate, I felt confident that they would work with each other and keep me out of the finger pointing loop. Not so with other third-party hosted server companies.
I’ve gone on vacation, worry-free, two times now. Just in case, I left Zumasys’ tech support phone number with the person in charge. It felt great knowing that the problems are theirs to handle, not mine. I haven’t even logged onto my Zumasys server in months. It just goes. It’s like I don’t even have a server anymore. I’ve stopped doing backups as Zumasys’ mirroring and redundancy has made that practice obsolete. My server is mirrored on one site and there is a completely different site that has my server running where that is mirrored as well. That would be four live copies at the ready.
Zumasys has always been accessible and ready to handle any questions I had throughout the transition. It was a scary move, but I have absolutely no regrets. Zumasys will do right by you.